NHIMA Approved Hospital and Facility in Zambia

5452, Kariba Road,

Opp EastPark Mall, Kalundu, Lusaka, 10101, Zambia

Opening Hours

Mon - Fri: 8:00 - 17:00
Saturday : 8:00 - 13:00
24 Hrs Emergency Services

Call us now!

+260 979777166

Email us

zambiacare@gmail.com

Rights & Responsibilities

Patient Rights

All patients have the right to:

Respectful and safe access to health services
Treatment without discrimination
Informed Consent
Freedom from abuse
Personal or Physical Privacy
Confidential Treatment
Complete information regarding the health condition
Access personal medical records
Freedom to provide suggestions or grievances
Timely referral or transfer to another facility.

Patient Responsibilities

All patients have responsibilities to:

Respect the health care providers
Desist from verbal or physical abuse or violence against health care providers
Desist from vandalizing health facility amenities, furniture or equipment
Follow the course of treatment and instructions
Be considerate of other patient’s rights
Report anything that appears unsafe
Keep all appointments
Provide accurate and complete information to health care providers
Fulfil financial obligations
Observe all safety policies and procedures of the facility